rejuvi - elegance in skin rejuvination

Shopping cart is empty.

shipping & returns

About Rejuvi

We currently only ship within Australia and New Zealand

Please go to http://www.rejuvilab.com if you are outside of these countries


SHIPPING - AUSTRALIA

Shipping is a charged at a flat rate per order no matter where you live in Australia. If you are a New Zealand customer please find information further down the page. Current postage prices are listed below:

Express Delivery - Only $10.00 flat rate
Delivered in 1 - 3 business days anywhere in Australia. If you are outside the Australia Post Express Post network you may experience a one day delay. Note: Insurance is not available for the Express Post service.

Standard Delivery - Only $9.00 flat rate
Delivered in 5-7 business days anywhere in Australia.

Standard Delivery with Insurance - Only $11.75 + $1.25 for each additional $100 compensation required up to $5000
Delivered in 5 - 7 business days anywhere in Australia. Insurance covers you if the goods get lost or don't arrive.


SHIPPING - NEW ZEALAND
International shipping is carried out through Australia Post which has the option of added insurance.  When you checkout our system will provide you with an exact shipping cost and estimated delivery time based on your country and the total weight of your order.  If you have any questions please contact us. Shipping options are:

International Airmail
Air mail is the standard service accommodating overseas parcels.
Speed: 3-10 days*
Tracking: Not available
Signature on delivery: No

International Airmail with insurance
All the benefits of International Airmail with the added protection of insurance.
Speed: 3-10 days*
Tracking: Not available
When you purchase insurance, you receive:
•    Coverage against loss, theft or damage of your international mail
•    Proof of posting
•    Secure handling
•    A signature on delivery

Express post International
Offers priority handling, basic tracking where available, and a signature on delivery.
Speed: 3-7 days*
Tracking: Yes (acceptance/delivery scans)
Signature on delivery: Yes
Please note that Express Post International does not include insurance, however this can be arrange manually if required.

* Standard to delivery times between metropolitan areas of major cities and excludes time in customs if available, and may be subject to delay due to causes outside of Australia Post's control.

MONEY BACK GUARANTEE & REFUNDS
30 Day Money Back Guarantee
We are so confident you will love all Rejuvi products, your satisfaction is insured by a 30 day money back guarantee. Sorry we cannot refund freight charges on delivery and return of goods.

GOODS DAMAGED IN TRANSIT
If your products are damaged in transit please contact us to organise a replacement.

LIABILITY
At the time of ordering, it is your obligation to enter the correct delivery address details. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. Unless your postage option includes insurance we will not accept liability for any loss or damage during delivery or arising from a late delivery as this is handled by Australia Post. Orders can take up to a maximum of 14 days for delivery although we always endevour to get it to you quicker if possible. We always do our best to provide products on time to our customers. In the event that delivery is delayed you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. We will not accept liability for any loss or damage arising from items stolen, lost or damaged after delivery has taken place. We will always endevour to follow up any missing or lost parcels with Australia Post on your behalf and do everything in our power to rectify the situation.

© Copyright 2008 Rejuvi Australia. Website by Ignician